Welcome to Wolverton Health Centre!
The practice moved into the Health Centre in 1976 as a 3-doctor partnership and has grown steadily since that time. The present partners and the primary health care team look after 16,000 patients.
The practice aims to cater for the health needs of the population within the resources available, whilst making full use of the new ideas from the wider primary health care team, in order to provide excellent primary care in a friendly environment.
Our Patients Charter details what we commit to do for our patients, and what we expect from our patients (see 'The Practice Charter' under our further information link).
CORONA VIRUS - INFORMATION FOR PATIENTS
The NHS in Milton Keynes and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
Latest guidance for primary care https://www.gov.uk/government/publications/wn-cov-guidance-for-primary-care
Latest Announcement on keeping patients safe at Wolverton HC
Due to increased concerns regarding Corona Virus (COVID-19), we are amending our appointments as of today Wednesday 11th March 2020 to telephone triage calls. This is to minimise patient's potentially exposure to the infection. As per latest guidelines.
*NOTE: If you are concerned please phone 111.
Wolverton Health Centre
Please click on the below " advice for parents" for a reminder on what to do if a child becomes unwell during the current Coronavirus pandemic.
Advice for parents
Due to the current COVID-19 situation pharmacies have become increasingly under pressure. This is due to patients/customers needing assistance with over the counter items i.e. paracetamol, thermometers, hand gels etc.
All prescriptions are now going to be sent electronically to your local pharmacy. If you are not registered for this service please contact the surgery by telephone to nominate a pharmacy of choice.
Under normal circumstances the time for sending prescriptions electronically from the surgery to the pharmacy can take up to 2 hours. Now with the increased volume this may take longer and we are asking patients to allow 48 hours for your prescription to be processed by the surgery and another 72hours for the pharmacy to dispense.
New Car Parking Measures
Please be aware of the new parking regulations that are now active in the surgery car park. When you attend the surgery please ensure your car registration details are entered in to the tablets displayed in reception, one is situated by the self check in screen and the second is situated by the lift. Please enter your car registration details every time you attend the surgery, even if the car you are travelling in is not yours. This will also be the case if you are using the allocated parking bays including the disabled spaces
If you received a parking ticket, please contact Creative Car Parking, their information will be on the back of your car parking notice.
This is a private company and the surgery is NOT responsible for any tickets issued.
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For information on how to make a complaint, please click here
(Site updated 16/04/2020)