Online Prescriptions is Changing
You will need to come into the practice or telephone to register for the service.
EPS is a way of allowing us to send your prescription to a pharmacy of your choice which saves you having to collect it from the surgery. Please advise reception of the chemist you wish to use. Please be aware that controlled drugs cannot be issued currently by EPS
When requesting a repeat prescription please use the computer print out of the medication and tick the items you require and hand it in at reception or in the prescription box. You can also post it to the surgery, enclosing a stamped addressed envelope, and we will post it back to you.
Fax requests are accepted on 01908 314717
Please note, we do not take requests for repeat medication over the telephone, the exception to this would be for the disabled or housebound
Please also note we do not take prescription requests at the desk, you will be asked to fill out a request form if you do not have your printout.
If you wish a chemist to collect your prescription you will need to arrange this yourself. Some pharmacies will provide a home delivery service for housebound and elderly patients but you will need to ask your pharmacy.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If a pharmacy is processing your prescription request on your behalf please allow an extra working day